Free credit score Canada

Get a Free Credit Score in Canada: an Easy Way to Manage Your Credit

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Last updated on April 21, 2021 Comments: 4

Accessing your credit score and report can help you see through the eyes of institutional lenders, but not without first understanding the difference between the assessments. A credit report is essentially a summary of your history with debt: whom you borrowed money from, when, in what amount, and the status of the obligation. Any loan, no matter how small, appears here—from a small $500 payday loan to a current mortgage, and every bit of borrowing in between.

Studying a credit report can lend context to the credit score, which is basically a numerical grade for how responsible you’ve been with debt. Positive behavior that is described in greater detail on the credit report—things like making timely payments and maintaining a low credit utilization ratio—add points to the score, which ranges between 300 and 900 in Canada. By the same token, negligence detracts from the score. Think of a credit score as a shorthand for lenders to quickly establish how likely you are to repay a loan you’ve recently applied for, and to determine what behavior you’ll exhibit with a credit card.

Canadians are entitled to a free credit report every year from both major credit bureaus, Equifax and TransUnion. Credit scores are also available for free, from numerous services and platforms online. Taking advantage of both is highly recommended.

How to Get a Free Credit Report

Obtaining a free credit check from Equifax and TransUnion is simple. The steps to take are covered in detail below, including phone, email, fax, and even in-person requests to both credit bureaus.

Equifax Free Credit Report

Equifax provides three ways for individuals to order their free credit report in Canada.

  • By Phone: Ordering a report by phone is among the easiest methods and relies on Equifax’s Interactive Voice Response (IVR) system. Call 1-800-465-7166 to begin the process. You’ll need to enter your SIN number while on the call. After processing, the report will come via Canada Post to your home address within 10 days.
  • By Mail or Fax: The first step to completing a credit report request by fax or mail is to download, print, and fill out the ‘Request to Obtain My Free Credit Report’ form. You also need to include a front-and-back photocopy of two valid Canadian government-issued documents. An example would be your driver’s license, passport, or SIN card.These documents cannot be expired, and one of them must have your current address visible. If your address isn’t updated on either of the two documents you select, you’ll need to photocopy a recent utility bill (from within 90 days) showing your current address. Remember to redact sensitive details like account numbers and other transactional information. Finally, send the photocopied documents and form to 514-355-8502 for fax, or the mailing address below.

National Consumer Relations
P.O. Box 190 Jean-Talon Station
Montreal, Quebec H1S 2Z2

  • In Person: To get a copy of your Equifax report in person, you visit one of four Equifax office locations. Make sure to bring two forms of identification. At least one must have your picture, and the other proof of your current address. Do not bring photocopies—only the original documents. The photo ID cannot be expired and the utility bill (or other proof of address) must be from the last 90 days. You aren’t required to disclose your SIN.

TransUnion Free Credit Report

TransUnion also makes their credit report available for free, referring to it as a ‘Consumer Disclosure’. The methods of ordering the report are comparable to Equifax’s, but also includes an online portal and excludes fax.

  • Online: Customers can now view their credit report directly on TransUnion’s website. You’ll need Adobe Reader to view the PDF file, however.
  • By Phone: To follow the automated voice service, call 1(800) 663-9980. Callers will be prompted to choose a service, with the correct choice being number 1.
  • By Mail: Like Equifax, TransUnion customers must begin by downloading and printing the required form. Fill out the required information and include two photocopied (both sides) government-issued identification documents as well. Standards for non-expiry, pictures, and valid current addresses are the same as Equifax’s. Once completed, you’ll send the materials to one of the addresses below for English or French, respectively:

TransUnion Consumer Relations Department
P.O. Box 338, LCD1
Hamilton, ON L8L 7W2


Centre de relations aux consommateurs TransUnion
CP 1433 Succ. St-Martin
Laval, QC H7V 3P7

  • In Person: In one of the many TransUnion office locations, bring two pieces of valid identification, including your name, current address, birth date and signature.

How to Get a Free Credit Score

There are several third-party services online that provide Canadians with a free copy of their credit score, and most require no more than a few minutes’ investment. Generally, they’ll ask you to sign up for an account before you can obtain your score, which requires your email and a password. After creating an account, these services will request some additional details to verify your identity and make a matching request from credit bureaus.

Differences Between Paid vs. Free Credit Scores

Free credit scores differ from paid credit scores from any third-party service. Often, the free score is just that—the score—without any added depth or context. While the score alone is often enough for most people, others appreciate the auxiliary features that paid credit services provide. While not universal, you can find a general comparison of the perks that paid services might include below:

Free Credit ScorePaid Credit Score
Credit score updated to within daysCredit score updated to within hours
Uses publicly available informationUses proprietary, deeper sources of information
Credit monitoring and alerts
Ongoing customer support
Credit analysis
Identity protection
Credit lock functionality

Credit scores can also be obtained for free via platforms like Credit Karma and Mogo.

The process for obtaining a paid credit score is the same as for free scores, but will require you to pay a monthly (or sometimes yearly) subscription fee. In exchange, you’ll receive unlimited access to your score and tools that help you keep a closer eye on your credit. The best paid services are usually reliable, as they incorporate data from credit bureaus in their analysis, as well as their own data. However, nothing can compare to the accuracy or relevance of an Equifax or TransUnion report, as these track the exact same metrics that banks depend on. Equifax and TransUnion also offer the ability to dispute errors or discrepancies on the report, which could be negatively impacting your score.

It’s important to note that requesting your score and report will not impact your credit. This is what’s considered a ‘soft’ check, while banks doing their due diligence on loan applications, for instance, make for a ‘hard’ check.

Not Satisfied with Your Score or Report?

If you’ve ordered your credit report or credit score and are unsatisfied with the result, there are many strategies you can employ to raise it.

Pay Your Bills on Time

While it might not come as a surprise, paying outstanding obligations on time is the best way to improve your score. Even a few past due bills can drag your score lower, and a report will highlight which bills are the most delinquent.

Keep Your Credit Card Balances Low

A credit utilization ratio measures how much available credit an individual is currently using, and 30% is viewed almost unanimously as the best level to maintain. If your credit limit over various cards totals $10,000, for example, then a net balance of around $3,000 displays great responsibility to lenders.

Obtain a Secured Credit Card

Those who can’t obtain unsecured credit cards due to weaker credit can always opt for a secured credit card, which is one of the most efficient tools for raising scores. These cards do not have a minimum credit requirement, accept most applicants, and only require cardholders to match their credit limit with an initial cash deposit. Regular payment of the monthly balance is reported frequently to credit bureaus, helping to raise your score quickly.

Get a Cash-Secured Loan

A cash-secured loan differs from a traditional loan in that cash is not provided to you up front; you gradually make deposits into an account with your lender, and your money is returned to you as a lump sum after you’ve completed your final deposit.  Like with traditional loans, borrowers pay interest on the loan to their lender, and the lender reports payments to credit bureaus, which can significantly increase your credit score. A good example of these loans is Refresh Financial’s Cash Secured Loan, which typically has interest rates of 5.95%–7.95% depending on the loan amount selected and the borrower’s province of residence.

Author Bio

GreedyRates is Canada’s go-to resource for all things personal finance. Our expert articles and videos cover every topic under the financial sun, including credit cards, credit scores, loans, bank accounts, budgeting, investing, RSPs, TFSAs, GICs, taxes, and more. Want our advice on a personal finance issue? Send us an email at [email protected] and we’ll gladly give you some free tips.

Article comments

Christhoper says:

Hey there need my credit score and report

Aaron Broverman says:

Hi Christhoper,
Every Canadian is entitled to one free credit score and report a year from the credit bureaus. You just have to write to them and request it. The easier way is to set up a free account with a service like Credit Karma or, the one I use, Borrowell. It’s free to sign-up (just ignore the loan offers unless you want to get one) and you will receive your credit score and a copy of your report (produced by Equifax) every month, so you can always keep track very easily about where you are.

Andy says:

Hi, “Don’t apply for a bunch of credit cards all at once. The sign-up bonuses may be attractive, but space out the applications.”
i always apply 1-2 credit cards with sign-up bonus every 3 months, it seems working for me. Even i haven’t check my credit score but i believe i read somewhere every application inquire will drop the score by 2-3 points and will reinstate around 3 months (in US). Not sure if that’s true but other than that
1. i never missed a payment, ever
2. lot of un-utilized credit facilities such as line of credit, Homeline Plan
3. over 20 years credit history
what’s your thought about my strategy?

GreedyRates says:

Hi Andy,

If it’s working for you, keeping on doing it! Yes, credit scores do recover from temporary dips from application credit inquiries, and if you have a strong credit score, it shouldn’t impact you significantly. But like we said, if it’s working for you, keep doing it!

Hope that helps!

GreedyRates Staff